NIATx consultant Matt Russo recently sat down with Horizon Treatment Services to unpack how a relationship-first framework, rapid testing, and staff voice turned a chronic pain point into a durable win: medication errors in residential and withdrawal management dropped from 55 to just four in a month, with daily audits and a higher census.
Tune in to Horizon Treatment Services’ Podcast to learn about NIATx, celebrate the execution of its framework at Horizon, and discuss why the NIATx process is important.
Horizon Podcast: Building a Culture of Continuous Improvement with NIATx
